Privacy Policy

Gram Sattva ERP collects workspace, user, billing, inventory, accounting, sales, purchase, and support information needed to operate the ERP service.

Data is used for authentication, tenant isolation, subscription billing, transactional workflows, reporting, backups, troubleshooting, and security auditing. Access is limited to authorized users and operational administrators.

Tenants can request data export, correction, or deletion subject to legal, tax, accounting, and backup retention requirements. Production deployments should configure secure storage, encrypted transport, restricted administrator access, and monitored backups.

Payment data should be handled by the configured payment provider, such as Razorpay or Cashfree. The application stores billing status and provider references, not card or banking credentials.