Terms of Service

These terms describe the rules for using Gram Sattva ERP as a hosted ERP service. By creating a workspace, the tenant owner accepts responsibility for user access, business data, subscription payments, and lawful use of the system.

The service may include trials, paid plans, plan limits, billing invoices, and suspension after failed or overdue payment. We may update features, pricing, and operational policies with notice through the application or registered billing email.

Tenant data belongs to the tenant. We may process it only to provide the service, support requests, backups, security monitoring, compliance, and legally required operations.

Subscriptions are prepaid monthly or yearly. Cancellation, refunds and what happens to your data after a subscription ends are covered by the Refund & Cancellation Policy.

For support, billing, cancellation, data export, or account deletion requests, use the support page or contact the service owner listed in your subscription agreement.