Gram Sattva ERP

Refund & Cancellation Policy

Last updated: 03 Nov 2026

Free trial

New workspaces start with a free trial. No payment details are needed and nothing is charged automatically when the trial ends โ€” you choose whether to subscribe.

Subscriptions

Subscriptions are prepaid for the period shown on the invoice โ€” one month, or one year at the discounted yearly price. Reminders are emailed 7, 3 and 1 day before a period ends. If a period ends unpaid, the workspace stays usable for a 7-day grace period; after that, sign-in is paused until payment is received.

Cancellation

You can cancel at any time by simply not renewing, or by writing to us. Your workspace stays fully usable until the end of the period already paid for. There are no cancellation fees.

Refunds

  • Duplicate or mistaken payments are refunded in full.
  • Yearly plans cancelled within 7 days of payment are refunded in full.
  • Otherwise, payments for a period that has started are not refundable, including partly used months.

Approved refunds are sent to the original payment method within 7 working days. Bank or gateway processing can take a few more days.

Your data

Your data is not deleted when a subscription ends or is paused โ€” renewing restores everything. Workspace admins can export data from Settings at any time while the workspace is active. Data is permanently deleted only when the workspace owner asks for deletion.

Contact

For cancellations and refund requests, write to gramsattva@gmail.com or call +91 9235642375 with your workspace ID and invoice number.

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